Terms Of Sale
Our Terms of Sale
Because each tag we make is custom made for you, orders cannot be returned for exchange or refund.
Our products are guaranteed to arrive in new condition. We also guarantee all custom engraving will match your order exactly as you submit it or we will replace it at no charge.
Broken chains, clasps or rings will be replaced at no charge within the first 30 days from order date.
Return shipping is customer's responsibility.
Custom tags cannot be changed or canceled after your order is submitted.
Please make sure all information is correct before checking out.